Private Chat in Jusnote

Private Chat (user-to-user) is an additional Jusnote feature that allows users to communicate directly with each other inside the system.

Unlike the Global Chat, messages in a private chat are visible only to participants of a specific conversation, ensuring focused and confidential communication.

If you haven’t used the Global Chat yet, we recommend reviewing its basic logic here:
Global Chat in Jusnote — Detailed Overview and Best Practices

Key Features

The Private Chat in Jusnote allows you to:

• Conduct confidential conversations between specific users

• React to messages using emoji reactions

• Edit your own messages

• Delete messages

• Pin important messages

• Search messages within a conversation

• View active and deactivated users
  

How to Start a Conversation

1. Open the Chats section in the left-hand menu.

2. In the Active users list, select the user you want to message.

3. Jusnote will open a private chat with that user.

4. Type your message and click Send.

Working with Messages

Hover over a message to open the action panel:

• Emoji reactions - quick feedback without extra messages

• Edit message - edit your own message

• Delete - remove a message

• Pin - pin important information in the Pinned tab

This is especially useful for urgent agreements, deadlines, and document links.

Pinned and Find

• Pinned - quick access to key messages

• Find - search through the conversation history

Practical Use Cases

1. Inside a Law Firm

• Coordinating document edits

• Discussing preparation timelines

• Resolving operational questions without overloading the Global Chat

2. Partner Collaboration

• Private agreements between lawyers

• Coordinating responsible persons for a matter

3. Management and Control

• Quick clarifications without creating tasks

• Fixing decisions using Pinned messages
  

Recommendations for Lawyers

For effective use of private chats:

• Pin messages with decisions and deadlines

• Use emoji reactions instead of short “OK” or “+” replies

• Edit messages instead of sending follow-ups

• Keep the Global Chat for team-wide announcements
  

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